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Common solutions

Code Common solutions
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  • Make sure you have downloaded and installed the VIVEPORT Desktop application.
  • Make sure the account you used to log in is a developer account.
  • Make sure your title has a corresponding entry in the VIVEPORT Developer Console.
  • Then you can use VIVEPORT SDK to do integration and try our sample app successfully.
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  • Make sure you have the latest version of VIVEPORT Desktop installed. Download the latest version here.
  • On Android, if you permission-related log entries, make sure to add permission to your AndroidManifest.xml.
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  • Make sure you have downloaded and installed the VIVEPORT Desktop application.
  • Make sure the VIVEPORT Desktop application is running.
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  • Log out from another device to continue.
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  • Verify account name and password, and then try again.
  • Make sure you have the correct correct VIVEPORT ID and Key for your title.
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  • Make sure you are using the correct VIVEPORT ID.
  • Make sure the VIVEPORT client account is the developer account for the title.
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  • Make sure the target title is installed.
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  • Make sure there is an active Internet connection.
  • Verify the content ID.
  • Use the GoToStore function to go to the store detail page.
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  • Make sure the user has logged in to the VIVEPORT Desktop client with their VIVEPORT account.