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News

Compatibility issue causes BSOD/Freeze on select AMD systems

We are continuing to investigate compatibility issues with VIVE Wireless Adapter and certain computers running AMD processors.

BSOD/Freezing issues may be encountered when the PCIe card is installed and setup. We have partnered with Intel and AMD to develop and test a hotfix for this issue that will be deployed to the VIVE Wireless Adapter Connection Utility on April 25.

To ensure you have the latest 1.20190410.0 update, click on the “Update now” button in your VIVE Wireless Adapter Connection Utility. This will walk through updating the software, including the hotfix for this issue.