Please Select Your Location
Australia
Österreich
België
Canada
Canada - Français
中国
Česká republika
Denmark
Deutschland
France
HongKong
Iceland
Ireland
Italia
日本
Korea
Latvija
Lietuva
Lëtzebuerg
Malta
المملكة العربية السعودية (Arabic)
Nederland
New Zealand
Norge
Polska
Portugal
Russia
Saudi Arabia
Southeast Asia
España
Suisse
Suomi
Sverige
台灣
Ukraine
United Kingdom
United States
Please Select Your Location
België
Česká republika
Denmark
Iceland
Ireland
Italia
Latvija
Lietuva
Lëtzebuerg
Malta
Nederland
Norge
Polska
Portugal
España
Suisse
Suomi
Sverige

Common solutions

Code Common solutions
0
  • Make sure you have downloaded and installed the VIVEPORT Desktop application.
  • Make sure the account you used to log in is a developer account.
  • Make sure your title has a corresponding entry in the VIVEPORT Developer Console.
  • Then you can use VIVEPORT SDK to do integration and try our sample app successfully.
20001
  • Make sure you have the latest version of VIVEPORT Desktop installed. Download the latest version here.
  • On Android, if you permission-related log entries, make sure to add permission to your AndroidManifest.xml.
20002
  • Make sure you have downloaded and installed the VIVEPORT Desktop application.
  • Make sure the VIVEPORT Desktop application is running.
43205
  • Log out from another device to continue.
50001
  • Verify account name and password, and then try again.
  • Make sure you have the correct correct VIVEPORT ID and Key for your title.
60040
  • Make sure you are using the correct VIVEPORT ID.
  • Make sure the VIVEPORT client account is the developer account for the title.
60300
  • Make sure the target title is installed.
60310
  • Make sure there is an active Internet connection.
  • Verify the content ID.
  • Use the GoToStore function to go to the store detail page.
80002
  • Make sure the user has logged in to the VIVEPORT Desktop client with their VIVEPORT account.