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Troubleshooting

Mobile

  1. Apps with development build may crash when doing suspend/resume operations such as switching to the other apps and then back to your app, turning off HMD by pressing power bank, and taking HMD off for a while then putting it on.
    [How to fix]
    Select project settings > Project > Packaging > Project > Build Configuration as Shipping.

  2. Crash after hiding and showing StereoLayer .
    [How to fix]
    Enable Live Texture
    stereoLayer

  3. If the content includes a resources.arsc file and runs in an Android 11 device, you must re-package the content referring to Behavior changes: Apps targeting Android 11 | Android Developers .

  4. Bluetooth is Unavailable When using Focus Vision.
    [Root cause]
    The Android version of Focus Vision is 12.
    [How to fix]
    Declare several permission for the Bluetooth feature referring to Bluetooth permissions  |  Android Developers .

PC

  1. Crash after enabling the OpenXREyeTracker plugin using cosmos .
    [How to fix]
    Disable OpenXREyeTracker plugin when using cosmos
    OpenXREyeTracker