Frequently Asked Questions
Q. What should I enter as my Company Name?
A. The name you enter must be the legal entity that owns or has rights to publish the game, and is the legal entity that will be signing the VIVEPORT Platform Agreement. The company name you enter here must match the name as written on official documents with your bank and on United States IRS/China tax documents.
Q. Can I use a name different than what I provided in Company Information to take the tax interview?
A. No. The tax interview needs to be in the same name as the name provided in Company Information.
Q. Why I need to provide bank branch information for my payout method?
A. For China developer, there might be more than one branches mapping to the same SWIFT code. Hence, we need to know your bank branch to implement payout process.
Q. How long could I know the payout method verify result?
A. Generally, the verify process will be within 5 days if there are no issues for your payout method.
Q. Is there a monthly cut-off for bank account changes?
A. In order to ensure your banking changes are accepted in the system for the new coming payments, please complete any bank changes by the 20th of the month.
Q. Do you pay in currencies other than US dollars?
A. Wire transfer payouts are issued in４-default currency, including USD, EUR, JPY, and CNY.
Q. Bank fees consume a large portion of the payment that you send me for my VIVEPORT sales. Can I put payments on hold until the amount I will be receiving is larger?
A. We have recently added functionality to enable you to select a minimum threshold that will prevent payments from being sent until the earnings exceed that threshold. And the minimum threshold for payout is $100.
Q. Should I setting two thresholds for my payout revenue from Global and China?
- No, you only need to set one threshold amount and which will be applied to both your Global and China earnings.
- If I am China developer, what should I do to get the China revenue?
- According China State Taxation Bureau regulation, if you are an entity, please send the value-added tax invoices to the following address within two weeks. If you are an individual, we will collect and remit the tax on your behalf. Fanshare Co., Ltd. will pay your earnings in 10 working days after your invoice has been received.
Invoice type : Value-added Tax Special InvoiceInvoice content：Information System ServicesInvoice Code：3040203Invoice to：Beijing Fanshare Co., Ltd.Address：
Zhongguancun Road, Haidian District, Beijing No. 1 Hospital, Building 7, 3rd Floor, South DistrictTel：59852288Bank Name：
Huaxia Bank Zhichun branchAccount number：40492 0000 18019 0004 0167Tax number：91110108677427874J
T: +86 13811754032
South District, 3rd Floor, Seventh Building
East Zhongguancun Road
Haidian District, Beijing, People’s Republic of China
Post code : 100084
Q. How to filled the bank and tax information?
A. Please read our Viveport Payout Information Guide for more details. Payout Manual